Aug 20, 2025
In the competitive world of commercial banking, the race to win a new deal is often a sprint. While pricing and terms are crucial, an often-underestimated factor is what can be called "Time to Yes"—the total time it takes from a client's initial request to a firm, actionable proposal. The educational insight here is that speed is more than a convenience; it's a powerful signal of your institution's competence, agility, and respect for the client's time. A slow, cumbersome process sends an implicit message that working with your bank will be difficult. A swift, decisive response signals a strong, effective partnership from day one.
"Time to Yes" should be viewed as a critical Key Performance Indicator (KPI) for any growth-oriented institution. This metric is almost entirely dependent on the efficiency of your internal processes and the quality of your tools.
The biggest bottlenecks that extend this timeline often include:
Manual RFP and Proposal Creation: Teams spend days, not hours, manually gathering information, writing standard responses, and formatting documents.
Disconnected Departmental Workflows: The handoff from sales to underwriting to compliance is often managed through email and spreadsheets, creating delays and version control issues.
Information Scavenger Hunts: Relationship managers have to hunt for product details, pricing sheets, and compliance guidelines across multiple, often outdated, internal sources.
Lengthy Review Cycles: Proposals get stuck in long queues for review and approval, further delaying the response to the client.
Leading organizations are re-engineering their processes around this metric. They are leveraging platforms that accelerate these crucial workflows. For example, using Identifee’s AI-powered tools, a commercial team can generate a comprehensive and accurate first draft of an RFP response in minutes. By optimizing for a faster "Time to Yes," you not only dramatically improve your win rate but also build a lasting reputation as a modern, agile institution that is easy to do business with.

